Request for Applications Support

Title: First Name: Last Name:

Organization:

Address:

City: State: Zip:

Office Phone: Lab Phone: Fax:

Email:

Please tell us the best way to contact you:
Call me at my Lab Call me at my Office Send me Email Send me a Fax

Please give us some information about the instrument you are currently working with:

Please give us your System ID number, if known:

It can be found mainly on newer Avance systems inside the front console door(s) on the right frame above the center hinge. It should be an eight character value beginning with "BH". This is also referred to as the System Order number.

Type of Spectrometer: if other specify: Basic 1H Frequency:

Type of Computer: if other specify: Operating System:

What Software are you running?: Patchlevel

Tell us about your problem:

Define the state of your instrument: Specifiy a category for the problem:

Short description of the problem:

Detailed decription of the problem. If possible include the exact text of error messages. On UNIX systems they can appear in error windows of the software itself, in the window where the software was started, or in the "console" window.

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